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Weekly updates from the Cohesion platform. New features, improvements, and fixes across Smart Access, Smart Experience, Smart Maintenance, and Savvy.

v1.239

Visit reminders for every visitor and QR code resend

Version 1.239

Illustration: Visit reminder settings beside visitor badge actions for resending and printing QR codes.

Visit reminders now reach every visitor on a visit, not just one. Hosts set how far ahead the reminder goes out with a new Reminder Before option on the visit form.

Front desk teams can also resend a visitor's QR code email from the badge drawer. On phones, badge printing now opens a proper preview instead of a blank popup.

Visit reminders for every visitor

Hosts can pick a Reminder Before time when they add or edit a visit. Every visitor on the visit gets the reminder, and so does the host. Building operators can turn it on in enterprise notification settings, with email on by default.

Resend visitor QR code emails

Front desk staff can resend a visitor's QR code email straight from the badge drawer, right next to Print QR badge. Handy when a guest shows up and can't find the original email.

Improvements

  • AccessVisitor Management

    Added a 90-day option to PII image retention in visit configuration.

  • MaintenanceInspections

    Added custom cover branding to inspection reports for portfolios that use their own report branding.

  • ExperienceNotifications

    Updated notification settings to hide the Mobile channel for Vendor Management events, since vendor management isn't in the mobile apps yet.

  • SavvySavvy Uploads

    Added a self-serve upload wizard in Savvy that takes data files from drop through analysis, review, and load, with a link into Utility Reports.

  • SavvySavvy Dashboards

    Added a QBR dashboard to Savvy with live support ticket panels for total, new, and open tickets.

  • SavvySavvy Dashboards

    Updated Savvy dashboards to move reports with no data below a "Reports without data" divider.

  • SavvySavvy Connect

    Added a Live Data group in the Savvy sidebar and a Live Connections section on your profile showing which data sources are connected.

  • MaintenanceInspections

    Improved full inspection reports with matching photo tiles, tighter spacing, and sections that flow continuously instead of forcing a page break between forms.

  • ExperienceNotifications

    Added push notifications for visitor watchlist events.

Fixes

  • AccessVisitor Management

    Fixed the browser freezing when you log out from the visitors list.

  • AccessVisitor Management

    Fixed QR badge printing on iOS and Android, which opened a blank popup, by showing the badge in a preview window instead.

  • MaintenanceWork Orders

    Fixed work orders being submitted without a company when the company list failed to load.

  • ExperienceReservations

    Fixed the Add to Calendar button on reservation details not working in the mobile app.

  • SavvyAir Quality

    Fixed the Current tab zone dropdown falling out of sync with the selected floor.

  • MaintenanceInspections

    Fixed inspection report titles repeating the word 'Inspection'.

  • MaintenanceInspections

    Fixed inspection report text hiding behind photos, missing section headings in print, page footers naming the wrong section, and table of contents page numbers running one row late.

  • ExperienceAmenities

    Fixed Outlook invites for amenity and conference room bookings including an unwanted Microsoft Teams meeting link.

  • AccessSign In

    Fixed a user's first SSO sign-in replacing their imported company and role with the identity provider defaults.

  • SavvyCredential Intelligence

    Fixed Credential Intelligence exports over a mid-month date range leaving monthly usage tiles blank.