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Property + Facility Management

Less time in vendor dashboards, more time running buildings

For facility managers, chief engineers, maintenance directors, and property operations teams.

Designed for multi-vendor environments and legacy building systems.

Property and facility management operations in a modern building

Trusted Business Partners

CBRE
Transwestern
JLL
Chapman
CBRE
Transwestern
JLL
Chapman

Outcomes property + facilities teams measure

  • Faster issue resolution for issues that impact occupants and tenants
  • Fewer manual handoffs across systems, vendors, and stakeholders
  • More consistent operations across buildings and regions
  • Better visibility into recurring issues, performance, and accountability
  • Less operational noise from access exceptions and coordination overhead

Reliability is the experience

Occupants notice what breaks and how long it takes to fix. Cohesion reduces the operational friction behind the scenes: fewer exceptions, clearer workflows, and better visibility across properties.

Common workflows Cohesion improves

  • Service response that doesn't rely on heroics

    • Standardize request → triage → resolve workflows
    • Reduce back-and-forth for access, approvals, and context
    • Improve turnaround on tenant-facing issues
  • Vendor coordination without chaos

    • Clear handoffs and accountability across vendors
    • Reduce time spent scheduling, granting access, and chasing updates
    • Keep records and context tied to the work
  • Consistent operations across locations

    • Apply repeatable processes across buildings
    • Reduce variance that drives cost and inconsistency
    • Scale building-by-building with a standard model

Start with the highest-friction workflow

Many teams start where friction is constant, in access, vendors, and recurring operational tasks, then expand into deeper visibility and intelligence across the portfolio.

Recommended solutions for Property + Facilities

  • End User Software Applications: workflows for access, maintenance, and day-to-day operations
  • Real Estate Intelligence + AI: performance visibility and reporting across buildings

Built to integrate, not rip and replace

Cohesion connects to existing building systems and access control, then adds a modern layer for workflows and reporting. Start with one building, prove value, then scale with a repeatable model.

Less manual work, more operational clarity

  • Fewer exceptions and escalations tied to access and coordination
  • Faster resolution for recurring issues
  • More consistent workflows across locations
  • Clearer reporting from connected operational activity

SOC 2 Type II and ISO 27001. Trust and security documentation on request.

Frequently asked questions

  • Smart Maintenance connects to your CMMS rather than replacing it, syncing work orders, PM schedules, and vendor records instead of forcing a rebuild of your maintenance history.

  • Vendors get scoped access to just the requests and buildings that involve them, with clear handoffs so accountability stays visible instead of buried in email threads.

  • Cohesion connects to whatever building systems and access control each property already runs, so a repeatable process holds even when the underlying systems differ building to building.

  • Most teams pilot one building first, typically a few weeks to configure workflows and onboard vendors, before rolling the same setup to the rest of the portfolio.

  • Access and permissions follow SOC 2 Type II and ISO 27001-aligned practices, with role-based permissions so each person and vendor only sees what their work requires.

See Cohesion in your operating model

We'll tailor the walkthrough to your buildings, vendors, and the workflows that drive service reliability.