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Smart Experience

The experience your users see, built on data you own

Smart Experience connects your building with the people inside through a branded mobile app for space booking, service requests, amenities, floor plans, and occupancy reporting. Built on Cohesion's access, identity, and building data, it ties actions to real workflows, like granting room access after a booking, with Tenant and Workplace packages for CRE and corporate occupiers.

A tenant checking a reservation confirmation notification on their phone
  • AnnouncementCommon Bond Closure
  • EventDistrict Holiday Bash: Tomorrow!
  • EmergencyTornado Close: Take Shelter

Shared Capabilities

Both packages share a core feature set. The difference is who configures them and who sees what.

Shared across packages

Reservations & Amenity Management

Operators configure the spaces, rules, and economics on the backend; tenants and employees book, check in, and use them on the frontend.

Explore Reservations
Operator console + tenant app

Shared across packages

Communication & Events

Reach every person in your building, from day-to-day announcements and event promotion to time-critical emergency alerts. Send on the channels people actually pay attention to: push, SMS, email, and robocall. It all runs from a single composer, targeted by building, floor, tenant, or department.

Announcement, event, and emergency notification cards next to an in-app event calendar

Shared across packages

Occupancy Intelligence

Real-time people counts by floor, zone, and room give operators and workplace teams an accurate picture of who is in the building right now.

Explore Savvy
Live occupancy heatmap

For property managers, landlords, CRE operators

Tenant Package

A branded mobile app with your building's name on it. Tenants use it to book a conference room, check into the lobby, reserve parking, or submit a maintenance request, no training required, no IT involvement. It's built for landlords and property managers running multi-tenant buildings, not generic single-tenant offices.

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  • Multi-tenant partitioning & landlord-tenant data separation
  • Building-level branding on the tenant app
  • Detailed visitor management flows
  • Lease-aware feature gating
  • Management console in Savvy
FAQ

Frequently Asked Questions

  • Our implementation team works with you from day one to build a rollout that fits your building and your users. You get live training, user guides, and a dedicated support channel, so your team can put everything to use right away, not months in.

  • Yes. Smart Experience connects to the meeting room booking software and parking management tools you're already running. Pair it with Smart Access or Smart Maintenance and you can also tie in access control, elevators, occupancy sensors, air quality, HVAC, and your CMMS. Our integration library keeps growing, and our implementation team handles the specifics of your building.

  • Yes. Roles and permissions are configurable across the platform, so the right people get access to the right tools, nothing more, nothing less.

Book a Smart Experience demo

We'll tailor the walkthrough to how you run your space, as the building operator or as the workplace team inside it.