I. INFORMATION WE COLLECT FROM YOU
A company in a building that offers our Services may also provide us the above information for its employees, so we can initiate bulk account registrations and invite the building’s tenants to access the Services. Those registrations may also be automated so that new accounts are created or removed as employees come and go from the company.
Our Services are not intended for anyone under the age of 13 and anyone under the age of 13 should not use our Services or provide any Personal Information.
When you interact with Cohesion’s Services, we collect some information that cannot be specifically identified to you, to track aggregate statistics like the total number of users of our Services, the number of visitors to particular pages, etc. We may store that information at Cohesion or include it in databases owned by affiliates, agents, or service providers. No Personal Data is used in this process. To the extent the use of our Services generates location data (for example, if a user engages the Services to access a turnstile at their office), we may also strip it of Personal Data and use it as anonymous, aggregate information.
II. HOW WE USE THIS INFORMATION
We use Personal Data for the purpose it was solicited—for example, to verify that an individual is an authorized user eligible for access to our Services, to provide users and their authorized guests with the Services, to make sure functionality that is dependent on Personal Data (like access control) works for the relevant individual, to understand how visitors use our website to make it better, for marketing purposes when permission is granted to collect your information or it is voluntarily given, to track user activity on our software Platform such as click patterns and time on site, or to respond to a request for support.
We use aggregated, non-identifiable information to:
Understand and improve building workflows;
Conduct research on the usage of our Services;
Customize and develop new and existing product offerings; and
Improve the content and functionality of our Services.
III. HOW WE DISCLOSE THIS INFORMATION
We generally do not disclose Personal Data in the normal course of our business. However, there may be certain circumstances in which we may share your Personal Data without further notice to you:
In limited circumstances, we may disclose information to third parties who already have it (for example, if you are having trouble with a feature of our Services, we may in the course of troubleshooting discuss your name or company e-mail address with the employer that has verified you as a building tenant).
From time to time, we may use the services of affiliates and third party service providers or licensors to offer our Services, and we may disclose limited Personal Data to them if needed to perform their specific function. In such circumstances, we require the third parties to commit to protect the confidentiality of such information.
In the event of a corporate sale, merger, reorganization, or similar event, Personal Data may be part of the transferred assets.
We may disclose aggregated, non-personally identifiable information with business partners, prospective customers, and other third parties.
If required to comply with legal obligations, to prosecute or defend claims by or against Cohesion, to protect the personal safety of users of our Services or the public, and to protect our rights.
For legal proceedings, we may disclose Personal Data: (a) to a governmental authority as part of an investigation to determine Cohesion’s compliance with any applicable law, rule or regulation (including privacy laws, rules and regulations); (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding; (c) as otherwise required under any applicable law, rule, or regulation; and (d) in good faith, to protect or defend the rights or property of Cohesion and other customers or users.
IV. HOW WE PROTECT THIS INFORMATION
We protect Personal Data through security safeguards that are consistent with the standards we use to protect our own confidential and proprietary information. These safeguards include the use of confidential passwords to access the Services and imposing confidentiality requirements on our employees. However, please bear in mind that no information is ever 100% secure.
V. REVIEWING AND UPDATING YOUR INFORMATION
You may log in to your Cohesion account to review, update, or delete Personal Data if you have been granted the authority to do so. However, you may need to keep your account active with minimal Personal Data if your place of work utilizes our Services as the only means of access to your space.
Our goal is to ensure that our privacy practices are comprehensible and easy to understand. If you have any questions or comments, please email us at firstname.lastname@example.org.