155 North Wacker achieves SmartScore Platinum
SmartScore Platinum with a connected access and operations layer
Schedule a CallChallenge
Smart building ambitions without a way to prove them
Solution
A connected access and operations layer built on existing systems
Outcome
Earned SmartScore Platinum, the top certification tier
Result
SmartScore Platinum
The top certification tier in WiredScore's smart building standard
Company
155 North Wacker
Industry
Commercial Real Estate
Services
Smart Building Certification
155 North Wacker worked with Cohesion to pursue SmartScore certification, a global standard for buildings that deliver exceptional user experience, cost efficiency, sustainability, and future-ready technology. Achieving SmartScore Platinum signals that the asset is set up to meet today's tenant expectations and remain adaptable as technology evolves.
The Challenge
The team prioritized a pragmatic modernization approach: connect people, systems, and workflows using the building's existing environment rather than starting from scratch. The goal was to make the "smart" story real for tenants and operators: fewer exceptions, clearer operations, and a certification path that could be communicated with evidence.
What We Did
- Access and identity workflows that reduce friction and support consistent policy across the site.
- Operational alignment so building teams can run the experience without creating new manual work every week.
- A measurement-friendly foundation that supports performance insight as the program matures.
The Outcome
The project highlights how a portfolio owner can standardize a smart building program with a platform approach: integrate, operationalize, and improve over time, while meeting a widely recognized industry benchmark for what "smart" means in practice.