Product Releases | May 2025

More Polish, More Autonomy: Visitor Management Now With Kiosks, Photos, and Digital Wallets, Plus Streamlined Onboarding with Default Clearances

We’ve just introduced a new workflow so visitors can skip the front desk and check in via self-serve kiosk – they can even add a photo for enhanced security. Apple Wallet and Google Wallet credentials are joining QR codes for even more flexible visitor management. Plus, admins can define default clearances so every new user gets the correct access permissions, streamlining onboarding and improving compliance.

Smart Access

Default Company Clearances

Say goodbye to manual access setups. Admins can now define default clearance rules for each company. When a new user is added, they’ll automatically inherit the correct permissions—streamlining onboarding and improving compliance.

Smart Access 

Digital Wallet Support for Visitor Passes

Visitors can now add their access pass directly to Apple Wallet or Google Wallet for faster, contactless entry. This reduces lobby congestion, enhances first impressions, and makes check-ins frictionless.

Smart Access

Visitor Photo at Check-In

Improve identity verification with our new check-in photo flow. Visitors can now upload or capture a photo during registration, giving security and front desk teams greater visibility and auditability.

Visitor Kiosk (Beta Testing)

We’re piloting a self-service kiosk application that allows guests to check in without front desk intervention. Ideal for high-volume buildings, this tool enables quick and secure entry for pre-registered visitors—streamlining operations and improving flow.

Mobile App Updates

  • Unified credential support for Kastle
  • Kastle SDK upgrade to v4.1.9
  • OpenPath SDK upgrade to v0.4.5
  • Improved Bluetooth beacon scanning
  • Offline mode + connectivity feedback
  • UI/UX improvements to keycard experience
  • iOS: Contactless provisioning for MAIDs

Enhancements

  • Add decline comments for Vendor COIs
  • Visit Management: Cancel all future recurring visits
  • Timeout setting added to AMAG Importer
  • Resilience for HID API 401 responses
  • Create Azure Entra Groups for DB access control

Savvy Enhancements:

  • Logging improvements in Elevator API
  • Publish mobile/wallet install notifications

Patch Fixes

  • Prevent vendor visit scheduling after COI declined
  • Fix: Building users not showing in Fitness Center
  • Fix: Trouble assigning clearances
  • Elevator API: Credentials now properly removed
  • Mobile: Work order formatting and display improvements
  • iOS: Branch error on startup resolved
  • iOS: App crash during authentication fixed