Challenge
The Dayton’s Project, a revitalized urban development in downtown Minneapolis, offers an extensive array of physical amenities designed to elevate tenant experiences. However, the increasing popularity of these amenities presented operational challenges, including inefficient manual booking processes, limited visibility into space utilization, and an uneven distribution of amenity usage across the different tenant groups.
Solution
To address these challenges, The Dayton’s Project adopted Cohesion’s Digital Reservations solution, enabling seamless and efficient management of all of its amenities. The solution introduced a user-friendly booking system, allowing tenants to browse and reserve spaces like the Large Classroom, Winter Lounge, and Oak Room in real-time – right from their smartphones.
Enhance Tenant Experience, Optimize Amenity Usage, and Streamline Operations with Cohesion
The introduction of Cohesion’s Digital Reservations solution completely transformed amenity management at The Dayton’s Project property. The platform reduced administrative burdens and eliminated scheduling conflicts, freeing staff to focus on tenant engagement.
Insights from Cohesion’s data platform Savvy reveals trends such as the high demand for large classrooms, which accounted for 65% of total reserved hours. The AI-powered analytics platform also revealed the growing popularity of lounge spaces which have nearly doubled in usage QoQ.
Tenant satisfaction has increased with the introduction of a seamless and efficient reservation smartphone app. With intuitive booking, integrated services, and real-time insights, tenants gained greater control over their use of amenities, enhancing their overall experience within the building.
The Dayton’s Project’s adoption of Cohesion’s Digital Reservations solution demonstrates the transformative potential of integrating technology into real estate management. By addressing operational challenges and enhancing tenant engagement, the solution continues to maximize the value of the property’s physical amenities – while increasing tenant satisfaction and ROI.
Results
