Product Releases Q3 2024

Elevating Your Experience: Major Updates to Visitor Management, Work Orders, and More

In this release, we've introduced powerful enhancements across the board, transforming how you manage visitors, vendors, keycards, and more. With a sleek redesign and robust new features, you'll find everything from improved workflows to enhanced security, all designed to streamline your operations and elevate your experience. Read on to discover the major updates, minor improvements, and new features we’ve rolled out!

Smart Access

Vendor Management

Visitor Management has received a complete redesign with a modernized interface to improve usability, speed, and security. This update enhances the overall functionality, making it easier and faster to manage visitor entries while ensuring stricter security protocols. The revamped system provides a more intuitive experience, giving users better control and efficiency when handling visitor check-ins.

Key enhancements include:

  • Easier navigation
  • Faster check-ins
  • Enhanced security
  • Visit duplication
  • Auto-set date and time

Smart Access 

Unified Credential

The Access Control and Mobile Keycard system has been enhanced to streamline management of multiple access control systems and keycards in one digital space. Key improvements include:

  • Organize and manage keycards from different buildings and spaces within a single platform in the Cohesion app.
  • Easily set up Apple & BLE or Google & BLE systems into a unified credential for simplified access management.
  • Access all credential details for your various systems in one convenient location.

Smart Maintenance

Work Orders

The Work Orders feature has undergone a comprehensive refresh, delivering a more efficient and user-friendly experience. This update introduces a modernized interface with significant improvements to streamline your workflow and ensure better tracking of service requests.

Key improvements include:

  • Updated table UI with more actions.
  • Enhanced filters and search capabilities to help you find what you need.
  • Improved history and audit trail management.

Vendor Mangement

The latest update to the vendor management system introduces several key improvements, including the ability to add multiple Certificates of Insurance (COIs) to vendors and assign them to specific groups, with alerts for COI expiration. Users can now add notes to vendors, specify if freight elevators or loading docks are needed, and archive vendors with filtering options. The Activity Log is now the default landing page, displaying the host company, and validation ensures vendors can't be requested if COIs are expired. Additionally, bug fixes improve the search function and user interface, including separating vendor status and request activity into two tabs and refining vendor visit details. These updates streamline vendor management and enhance compliance and usability.

Amenity

We've made key improvements to streamline your experience and enhance control over amenities. Now, you can easily edit reservations with overlapping times and ensure future amenity requests are properly managed. Plus, with new functionality, you can control amenity visibility by selecting specific groups, giving you more flexibility and precision in managing spaces for different companies or tenants.

Chemical Inventory

We've introduced new features to keep your operations safe and compliant with bi-annual chemical audit checks and confirmations, ensuring all safety standards are consistently met. Additionally, our enhanced dashboard now offers a smoother user experience and improved data visibility, making it easier to access insights and navigate the system efficiently. We've also added pagination and filtering to the chemical inventory, allowing for quicker access and easier management of large inventories.

Mass Communications

We've revamped the Mass Communication UI to enhance your experience. The update now supports rich text in the notifications list, offers a standardized design for consistency, and includes a new feature to easily view all recipients of each communication, making management and communication more efficient.

Keycards & Access

  • Improved Google Wallet keycard usability for a smoother experience.
  • Updated HID SDK to version 3.2.0.
  • Updated BlueDiamond SDK and fixed bugs related to configuring Kastle keycards in the Unified Credential flow.
  • Enhanced company clearance assignment with new support for assigning "none."
  • Updated OpenPath SDK to version 0.4.4 to meet Android 14 requirements.
  • Improved elevator beacon detection performance for better reliability.

Various Bugs and Improvements

  • Inspections updates to filters
  • Implemented Zendesk for support and ticketing
  • Strengthened security measures by addressing concerns around iframing the Cohesion app.
  • Ability to configure default homepage / dashboard landing pages for any building.
  • Various minor bug fixes