Product Release April 2025

Fresh Updates for Spring: Kastle Integration, Temp Controls with WebCTRL, and Streamlined Visitor Management and Work Orders

April showers bring May flowers, and a bold refresh to mobile with new Visitor Management and Work Order workflows across all devices, our new Kastle integration, and a more dynamic temperature control experience

Smart Experience

Streamlined Visitor Management and Work Orders From Any Device

Filing a work order or adding a visitor should work the same no matter the size of your screen. Cohesion has now fully unified the Visitor Management and Work Order interfaces across all platforms (desktop, iOS & Android). Now everyone has the same familiar experience, reducing training time and boosting daily productivity. To access the new and improved experience, ensure your mobile app is fully updated to the latest version, or simply log into the web platform.

Smart Access 

Kastle Joins the Industry's Largest Library of Integrations

Managing multiple places with different access control systems can mean juggling different apps and login methods - frustrating both your users and your team. You can now integrate Kastle credentials directly into your unified credential, alongside your other building access systems. This streamlines the user experience with a convenient all-in-one access experience where users no longer have to switch between credentials and platforms to enter different locations.  For more information on connecting your access control system into the unified credential flow, contact us at info@cohesionib.com.

Smart Maintenance

Mobile temperature controls, now integrated directly with leading BMS Automated Logic WebCTRL

Feeling too hot or too cold in your building? Thanks to our new connection with Automated Logic's WebCTRL system, you can safely make small temperature changes within set limits, helping you stay comfortable while optimizing energy use. Facility teams can also monitor overall trends to make sure the building stays comfortable for everyone. This update means fewer service calls, faster fixes, and a better experience for everyone in the building. To adjust the temperature, just open your app, go to the Comfort section, select your space, and use the thermostat to make your area warmer or cooler.

Mobile Updates

  • Upgraded to iOS 18 (App Store requirement)
  • Updated Origo SDK to 3.3.0 on IOS
  • Improved metadata visibility in Instabug dashboard
  • Fixed: Presence check-in issues for IOS
  • Fixed: Removed keycard toggles in templates if Wallet is active
  • Updated Origo SDK to 3.3.1 on Android
  • Updated Altbeacon and OpenPath SDKs on Android
  • Fixed: Presence check-in reliability for Android
  • Fixed: Same keycard toggle behavior as iOS for Android

Savvy

Ongoing improvements to the Savvy API

Smart Access

  • Resolved edge cases in user detail permissions
  • Genetec 2-Way Sync enabled
  • Support for pre-defined card formats, visitor home floors, and cardholder group management
  • CCure 3.0 support certified

 

Smart Experience

Space Reservation & Amenities

  • Amenity links styled with primary brand color
  • Links now appear above descriptions for easier access

Notifications

  • Mass Notifications now show newest messages first
  • You can now view your own messages even if you’re not a recipient
  • Fixes to Vendor Management redirects

Smart Maintenance

Work Orders

  • Support added for Tower & Building Model Configurations
  • Tooltip positioning fixes to avoid blocking interface
  • Improved comment handling and work order redirects
  • Configuration tab now accessible to non-super admins

Visitor Management

  • Check-in permission logic improved
  • UI and bug fixes for smoother operation

Inspections

  • Updated date displays and filters
  • Deficiency workflow enhancements
  • Fixed address reporting and added new filters
  • Customized forms deployed for some clients

Vendor Management

  • Vendor table now displays COI expiration
  • Fixes for visitor recurrence, activity tracking, and permissions

Bug Fixes, Security & Compliance

  • Work Order comment/editing issues
  • Visitor and vendor permission errors
  • Mass Notification sorting/display fixes
  • Temperature zone inconsistencies
  • Instabug metadata improvement for better debugging
  • Platform upgraded to Angular v14
  • Strengthens alignment with SOC2 and ISO 27001 standards